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Terms & Conditions

If you continue to browse and use this website, you are agreeing to comply with and be bound by the following Terms & Conditions of use, which together with our privacy policy govern GTO Engineering’s relationship with you in relation to this website. If you disagree with any part of these Terms & Conditions, please do not use our website. By agreeing with the Terms & Conditions, you are also agreeing to comply with our Privacy Policy, Cookie Policy, Shipping Policy and Returns Policy.

These terms constitute a legal document ("the Agreement"), which sets out the rights and obligations of you as a user or purchaser ("you"), and those of GTO ENGINEERING LTD ("GTO Parts", "we" or "us"), in relation to the services and products offered by us through this site or any of the other sites owned by us. By registering for GTO Parts services, you agree to the terms of this Agreement, and you re-affirm that agreement every time you use any of our services.

The term ‘GTO Parts’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is GTO Engineering Ltd, GTO House, Floral Mile, Hare Hatch, Reading, Berkshire RG10 9ES. Our company registration number is 05003180. Registered in the United Kingdom. The term ‘you’ refers to the user or viewer of our website.

You kindly agree to:

Provide true, accurate, current and complete information about you (also read shipping details) as prompted by our registration form (such information being the "Registration Data"); and​

Maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, not current or incomplete, or GTO Parts has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, GTO Parts has the right to suspend or terminate your account, cease supply and refuse you any and all current or future use of the GTO Parts site (or any portion of it)

The use of this website is subject to the following terms of use:​

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the personal information may be stored by us for use by third parties and is shown in our Cookie Policy

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements​

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice below, which forms part of these Terms and Conditions.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Place of performance and applicable law:

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales​

If necessary, English law shall govern this Agreement. You and we each submit to the exclusive jurisdiction of the English courts in relation to disputes arising out of this Agreement​

Placing an Order

All prices and charges on the UK site are in UK pounds. They exclude VAT payable at 20%, and delivery charges. Taxes, where applicable will be added in check out process.

The total cost of your order will be the price of the products you order and the applicable delivery charge.

Prices, offers and products are subject to availability and may change before, but not after, we accept your order. If something becomes unavailable, we reserve the right to notify you and cancel your order.

Whilst GTO Parts try and ensure that all details including part descriptions, model fitment and pricing on this website are accurate, from time to time, errors can occur including; typographical errors, other errors or inaccuracies and therefore the information may not be complete or current.

GTO Parts therefore, reserve the right to correct any errors, inaccuracies or omissions and to change or update content at any time without prior notice.

GTO Parts also reserve the right to not fulfil any order based on information on the website that may contain errors or inaccuracies, including, without limitation, errors, inaccuracies or out-of-date information regarding part description, model fitment, pricing, shipping or payment terms.

If we discover an error in the pricing of any part which you have ordered from this website, we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling. We may cancel your order at any time up to the point we send you the product(s) (even if you have received your order confirmation email). If we are unable to contact you, we reserve the right to treat the order as cancelled and issue a full refund of any charges paid in advance, but not any fees incurred like interest or currency fluctuations if buying from outside the UK.


GTO Parts will give written confirmation of credit terms when a customer opens an account, and we reserve the right to vary these terms from time to time. Failure to comply with our credit terms will result in suspension or withdrawal of credit facilities. We reserve the right to charge interest on overdue accounts and to recharge any collection costs incurred. All goods supplied shall remain the property of GTO Parts until the customer has paid off all outstanding sums due to GTO Parts, and not only the sums due under this invoice. GTO Parts reserves the right to enter the customer's premises to retrieve the goods in the event of any default in payment.

Trade accounts are opened at the discretion of GTO Parts and are subject to the provision of the satisfactory credit references being obtained and the following information being sent in writing to GTO Parts:

  • the full names and home addresses of two of proprietors or directors;
  • the names of two persons firms or companies with whom the applicant has had previous trade dealings
  • the name and address of the applicant’s bankers and its bank account details together with written authority for GTO Parts to contact the trade referees, the bankers and/or a credit reference agency for appropriate references.

It is also a condition of opening a trade account with GTO Parts that the applicant directors guarantee performance of all the financial obligations to GTO Parts.

On opening a trade account, GTO Parts will impose a credit limit as it deems reasonable and may occasionally vary this limit without giving any prior notice to the account holder.  

The applicant agrees that GTO Parts may process the information to assess the creditworthiness of the Buyer (and of its directors) for administrative and fraud prevention purposes.  GTO Parts may also disclose such information to third parties such as: other companies in the same group as GTO Parts, its professional advisers, credit reference and debt recovery agencies, but GTO Parts shall not sell this information. We will only use your personal information as set out in our Privacy Policy. 

If at any time, trade account customer alters its constitution (being a company or limited liability partnership) or (being a sole trader or partnership) becomes incorporated or amalgamated with others, the account holder shall give prior written notice to GTO Parts of the intended change should the Buyer wish to continue credit account facilities following the intended change.  GTO Parts may commence trading with the changed entity at its sole discretion and will not be deemed to do so until a written acknowledgement and acceptance is issued by GTO Parts’ credit controller.

If you hold a trade account with GTO Parts, payment of invoices will be made in full to us without deductions or set-off in accordance with the payment terms notified by us to you. You guarantee your creditworthiness in placing an order. If after confirmation of the order by us, doubts arise as to your creditworthiness, then all payments will become due immediately unless adequate security can be offered by you.



All deposits are non-refundable. When you (the client, or clients representative) pays a deposit you (the client, or clients representative) are paying in part for a product (or service). Paying a deposit shows that you (the client, or clients representative) intend to buy the item and this means you are entering into a contract with GTO Parts. There may or may not be a contract in writing, but conducting the order verbally, in writing, email, social media, or any other form of digital correspondence still means a contract is in place.

We will however refund a credit if we can’t supply you (the client, or clients representative) with the items/items, or we cannot supply by the agreed delivery date.

This returns policy does not affect your statutory rights. Details of your statutory rights are available from the citizens advice bureau or consumer direct.

Content/ Disclaimer

The information contained in this website is for general information purposes only. The information is provided by GTO Parts and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

GTO Parts shall not be liable to any person for any loss or damage, which may arise from the use of any of the information contained in any of the materials on this site. GTO Parts will only be liable for consequential losses within the contemplation of the parties.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of GTO Parts We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, GTO Parts takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.


In the event of conflict or inconsistency between the terms of the English language version of this Agreement and any translation provided by us, the English language version shall prevail.


We reserve the right to amend our prices at any time and without prior notice - orders are fulfilled on the understanding that prices charged are those current at the date of despatch. All prices are exclusive of applicable VAT, which the customer shall be liable to pay to GTO Parts.

Pricing shown on the website for non-stock items, not available for immediate purchase, are indicitive prices only. Pricing may change subject to many factors including required quanitiy versus miniumum supplier order quantity, supplier availabity, manufacture timing, process and raw material pricing etc. Upon receipt of a Quote Basket we will contact you directly to discuss the individual part requirement and price.

Limitation of Liability

Nothing in this Agreement shall affect the statutory rights of any consumer or exclude or restrict any liability for death or personal injury arising from the negligence or fraud of GTO Parts.

Subject to the above, you agree that GTO Parts shall not be liable either in contract, tort, negligence, statutory duty or otherwise, for any direct loss or damage (including loss or damage which is reasonably foreseeable or occurs naturally in the course of things) resulting from any acts, omissions, failures or delays occurring on or in relation to those parts of the Internet not under GTO Parts direct control including, without limitation, damage for loss of business, loss of sales, non-payment of sums due, loss of profits, business interruption, loss of reputation, loss of business information, or any other pecuniary loss (even where GTO Parts has been advised of the possibility of such loss or damage).

The only liabilities that GTO Parts can exclude are those arising from the following:

In cases where losses were not foreseeable to both parties when the contract was formed

Where losses were not caused by any breach on the part of GTO Parts

For any business losses, and/or losses to non-consumers​

Complaints Handling

In the unlikely event that you have any complaints as to GTO Parts service or any of the goods and services supplied to you from our site, please contact us by either:


phone + 44 (0) 1189 401101​

or write to: GTO Parts, GTO House, Floral Mile, Hare Hatch. Reading, Berkshire RG10 9ES, United Kingdom. All complaints are taken seriously and will be investigated as soon as they are brought to our notice. We will endeavour to rectify any problems as soon as possible

Matters Beyond our Reasonable Control

GTO Parts shall not be held liable for any breach of this Agreement caused by circumstances out of its control including, but not limited to, Acts of God, fire, lightening, flood, or extremely severe weather, explosion, war, disorder, flood, industrial disputes (whether or not involving our employees), acts or omissions of Internet services providers or acts of local or central Government or other competent authorities.

Copyright Notice

This website and its content is copyright of GTO Parts - © GTO Engineering 2019. All rights reserved.

All designs, text, graphics and their selection and arrangement on this site are the copyright of GTO Parts or its content providers. As a visitor to the GTO Parts site you are licensed to copy electronically or to print portions of this site for your own personal, non-commercial use. Any other use of materials on this site without GTO Parts prior written consent is strictly prohibited.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

You may print or download to a local hard disk extracts for your personal and non-commercial use only​

You may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material​

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.