Privacy Policy

The following Privacy Policy sets out how GTO Parts uses and protects any information that you give to us including collection and processing of your personal data:

Due to the ordering process certain information given by you at the time of ordering is collected lawfully and in accordance with the General Data Protection Regulation, and used solely by GTO Parts. GTO Parts does not disclose any customer information to any third parties except to facilitate the ordering process. The information is used only for the purpose of processing your request and to communicate with you on any matters relating to the provision of the service in general. Information and statistics may also be used for the purpose of monitoring site usage. These statistics will not include any information that can be used to identify any individual.

We may contact you in future regarding special offers, news items etc. If you do not wish to be contacted please let us know via on gtoparts@gtoengineering.com

The Data Controller is GTO Engineering Ltd, GTO House, Floral Mile, Hare Hatch, Reading, Berkshire RG10 9ES. Our company registration number is 05003180. Registered in the United Kingdom

GTO Parts is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

GTO Parts may change this policy from time to time by updating this page. You should check this page occasionally to ensure that you are happy with any changes. This policy is effective from 1 March 2019.

General Data Protection Regulation (GDPR)

What is GDPR? 

The General Data Protection Regulations came into force across the EU on the 25th May 2018.  The regulation is an EU law on data protection and privacy for all individuals within the European Union. It also addresses the export of data outside the EU. The GDPR aims primarily to give control back to citizens and residents over their personal data, minimise and restrict access to personal information.

How do we use your information?

The personal information we hold on your behalf was supplied to us by way of online order, telephone call, email, trade shows, social media, live chat, account application form, or letter subject to any subsequent amendments made at your request.  These details are held electronically on our secure CRM system and securely on third party systems such as SagePay and Paypal.

The personal information we hold about you is as follows:

Name(s) including titles and or position

Business name (if applicable)

Contact information – address or addresses, emails, telephone numbers, website home page address and social media contact information

Payment information and transactions (only dates paid, payment type)

Other information relevant to customer surveys and/or offers and sales history

GTO Parts will only use the above information for the following purposes: 

Internal record keeping

Sending customer invoices, statements, quotations, delivery information and general order processing

Payments and credit verification

Promotional emails about new products, special offers or other information which we think will be of interest

If at any time you wish to withdraw your consent to receive sales and advertising information, please contact us and appropriate action will be taken.

We do not keep any credit card or payment card details whatsoever. If you opt to save your card for future use in the checkout process, the card details are stored on the relevant payment gateway (SagePay or PayPal) and not at GTO Parts. In this case, we only hold a token or link to the card to pass to the payment gateway and not the card details themselves. All possible payment slips are cross shredded once payment has been confirmed and accounted for.

Your details will not be passed to third parties for any other reason other than for order processing.

We may use the information to improve our products and services.

We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. 

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

As the data subject, you as the website user have various rights regarding you data as follows:

The right to access your data​

The right to rectify your data​

The right to erase your data​

The right to restrict or object to processing of your data​

The right to data portability of your data from this application to some other​

The right to withdraw consent if consent was the legal basis used when your data was collected​

To exercise these rights please contact parts@gtoengineering.com or write to: The Data Controller, GTO Engineering Ltd, GTO House, Floral Mile, Hare Hatch, Reading, Berkshire RG10 9ES.